Website Terms and Conditions

ACCEPTANCE

Please read these terms carefully before using or accessing this site. By using or accessing the site, you agree to be bound by these terms. Propertysigns.com.au may amend these terms at any time and all amendments will take effect immediately on posting of the amended terms. You should also refer to the Privacy Policy for users.

CAPACITY

AGREEMENT BETWEEN USER AND Propertysigns.com.au

The Propertysigns.com.au Web Site is offered to you and conditioned on your acceptance without modification of the terms, conditions, and notices contained herein. Your use of Propertysigns.com.au Web Site constitutes your agreement to all such terms, conditions, and notices.

MODIFICATION OF THESE TERMS OF USE

Propertysigns.com.au reserves the right to change the terms, conditions, and notices under which the Propertysigns.com.au Web Site is offered. You are responsible for regularly reviewing these terms and conditions and additional terms posted on the Propertysigns.com.au Web Site. Your continued use of the Propertysigns.com.au Web Site constitutes your agreement to all such terms, conditions, and notices.

MODIFY SERVICES

Propertysigns.com.au may modify, suspend, discontinue or expand the extent of the services provided on this site at any time in its absolute discretion.

INFORMATION ON THIS SITE

The Propertysigns.com.au Web Site presents information provided by our suppliers. We make no representations as to the accuracy of the information presented at or via the Web Site.

You agree that you must evaluate, and bear all risks associated with, the use of all information at the Web Site, including any reliance on the accuracy, completeness, or usefulness of it. By using the Web Site you agree that Propertysigns.com.au and any of its subsidiary or related or affiliated companies or any of their employees or agents are not responsible for:

1. the accuracy or otherwise of the information displayed or omitted from the Web Site;
2. any person's reliance on the information presented on the Web Site;
3. any loss in connection with the use of the Web Site.

ORDERS

Any order placed by you in the manner described in this website is an offer by you to purchase a particular product for the price (including the delivery and other charges and taxes) specified in this website at the time you place your order on these Terms and Conditions. Propertysigns.com.au reserves the right to accept or reject your offer for any reason, including, without limitation, the unavailability of any product, an error in the price or the product description posted on this website, or an error in your order.

PRICE

Prices of products and services and delivery and other charges displayed on this website are current at the time of issue, but may change at any time and are subject to availability. All product prices quoted on our website are in Australian Dollars and inclusive of 10% GST, unless stated otherwise.

SHIPPING & DELIVERY POLICY

Delivery Information contained in the website may vary depending on a number of factors and external factors beyond Propertysigns.com.au's control. Various methods of shipping are utilised depending on product. Due to the nature of some of our products, a combination of Australia Post, National Couriers as well as local couriers for our Sydney Based Customers are used. While all effort is made to ship within 24hrs, there may be a need for us to assess any orders beyond the 24 hour period depending on the nature of the product ordered, for security purposes, or in the interests of customer service. Any delivery times are indicative only and Propertysigns.com.au will not be liable for any failure to observe delivery methods and delivery times. Requests by customers for certain shipping methods to be used for their orders is at the sole discretion of propertysigns.com.au and all requests will be considered on a case by case basis.

RISK AND TITLE

Propertysigns.com.au will retain title to the products you order until you have made payment in full for those products, but all risk in the products will pass to you upon their delivery to or collection by a postal or courier service. You should consider whether to obtain any suitable insurance.

REFUNDS

The circumstance in which Propertysigns.com.au is obliged to make a Refund is detailed in its Refunds and Returns Policy below.

PROPRIETARY RIGHTS

You acknowledge and agree that:

1. the Web Site and any necessary software used in connection with the Web Site contain proprietary and confidential information that is protected by applicable intellectual property and other laws;
2. The Content contained in sponsor advertisements or information presented to you via the Web Site or third parties such as advertisers is protected by copyrights, trademarks, service marks, patents or other proprietary rights and laws.

Except as expressly authorised by Propertysigns.com.au or the relevant third parties, you agree not to modify, rent, lease, loan, sell, distribute or create derivative works based on the Web Site, in whole or in part.

DISCLAIMER

You expressly understand and agree that:

1. your use of the Site is at your sole risk.
2. the Site is provided on an “as is” and “as available” basis.

Propertysigns.com.au expressly disclaims all warranties of any kind, whether express or implied, including without limitation all implied warranties of merchantability, fitness for a particular purpose and non-infringement.

Propertysigns.com.au makes no warranty that:

1. the Site will meet your requirements;
2. the Site will be uninterrupted, timely, secure, or error-free;
3. the results that may be obtained from the use of the Web Site will be accurate or reliable;
4. the quality of any products, services, information, or other material purchased or obtained by you through the Web Site will meet your expectations; and
5. any errors in the Web Site will be corrected.

Any material downloaded or otherwise obtained through the use of the Web Site is done at your own discretion and risk and that you will be solely responsible for any damage to your computer system or loss of data that results from the download of any such material. No advice or information, whether oral or written, obtained by you from Propertysigns.com.au or through or from the Web Site shall create any warranty not expressly stated.

If under any law any terms, conditions or warranties which apply to the supply of goods or services through the Site cannot legally be excluded, restricted or modified then those terms, conditions and warranties apply to the extent required by that law. Except as expressly stated in the terms of use, conditions and warranties that would otherwise be implied are excluded.

LIMITATION OF LIABILITY

You understand and agree that Propertysigns.com.au, its related corporations, entities and the employees and agents of each is not liable for any damages, economic or other loss or damage whether direct, indirect, incidental, special, consequential or exemplary and even if Propertysigns.com.au has been advised of the possibility of such damages, arising out of any breach of any implied or express term, condition or warranty or suffered as a result of the negligence of any of them (including without limitation loss of profits, goodwill, use, data or other intangible losses) or in respect of:

1. the use of, or the inability to use the Web Site;
2. the cost of procurement of substitute goods and services resulting from any goods, data, information or services purchased or obtained or messages received or transactions entered into via or from the Web Site;
3. unauthorised access to or alteration of your transmissions or data;
4. statements or conduct of any third party on the Site; or
5. any other matter relating to the Site or products ordered through the Site.

To the extent permitted by law, Propertysigns.com.au's liability for any breach of a condition or warranty which must be implied into the terms of use by the Trade Practices Act 1974 (Cth) is limited to:

in the case of goods supplied by Propertysigns.com.au to any one of the following at our option:

1. the replacement of the goods or the supply of equivalent goods;
2. the repair of the goods;
3. the payment of the cost of replacing the goods or of acquiring equivalent goods;
4. the payment of the cost of having the goods repaired; and

in the case of services supplied by Propertysigns.com.au to any one of the following at our option:

1. the supplying of the services again;
2. the payment of the cost of having the services supplied again.

TRADE MARK INFORMATION

The Propertysigns.com.au name and trade marks, including the distinctive slogans and logos, that appear at the Web Site are trade marks of Propertysigns.com.au or other third parties. You agree not to display or use or link to the trade marks in any manner without prior permission from Propertysigns.com.au or the relevant third party owner.

LINKS TO THIRD PARTY SITES OR SERVICES

This site contains links to sites of third parties. Those sites are not under the control of Propertysigns.com.au and Propertysigns.com.au is not responsible in any way for the contents of any linked site. The links are provided for your convenience only and the existence of the link does not imply any endorsement of the linked site by Propertysigns.com.au. Any link by you to a third party's site is done at your own risk.

Propertysigns.com.au is not responsible for webcasting or any other form of transmission received from any linked site.

This site also contains advertisements for third parties (including banner ads or other types of advertisements). Those advertisements may also contain links to other sites controlled by third parties. Any third party pays for its advertising on this site and Propertysigns.com.au does not recommend or endorse any products or services offered by its advertisers. You must check with the advertiser for information about products or services offered.

Propertysigns.com.au does not endorse any offers made by any third parties and Propertysigns.com.au is not a party to the making of the offer. The third party advertiser is solely responsible to you for the offer and for any goods and services you purchase from them.

VIRUSES

Propertysigns.com.au does not represent that any information (including any file) obtained from or through the website is free from computer viruses or other faults or defects. It is your responsibility to scan any such information for computer viruses. Propertysigns.com.au will not be liable to you or to any other person for any loss or damage (whether direct, indirect, consequential or economic), however caused and whether by negligence or otherwise, which may result directly or indirectly from any such information. To the extent that any liability may be imposed on Propertysigns.com.au, it shall be limited to the cost of re-supplying that information.

INDEMNITY

Propertysigns.com.au relies on you observing these terms at all times. You agree to indemnify and hold Propertysigns.com.au and its officers and employees harmless from any claims of any nature whatsoever (including legal costs) by any third party arising out of or in connection with your use of this site. The indemnity is this clause extends to and covers your breach of these terms.

RIGHTS TO USE INFORMATION YOU SEND US

If you send any information to us whether by email or in any other form, then we have the right to reproduce, distribute, transmit, create derivative works of or publicly display any materials or other information that you submit. This right extends to any ideas you might send us in regard to new or improved products or services.

APPLICABLE LAW

These terms are covered by the law in force in the State of . New South Walesand the parties are to submit to the non-exclusive jurisdiction of the courts of New South Wales.

If any of these terms is held by any court to be invalid, the remaining terms will remain in full force and effect.

Propertysigns.com.au Refund Policy

At Propertysigns.com.au we realise that things don't always go as expected, and sometimes goods may have to be returned – a product may be defective, not to your satisfaction or you have received the wrong item. 

This policy is in addition to your statutory rights under the Trade Practices Act. For more information, please visit the Department of Fair Trading website.

General Returns Policy

If a product is wrongly described as outlined in our terms and conditions shown, or doesn't do what it is supposed to do, you may choose between a replacement or refund. Propertysigns.com.au will pay all freight charges.  Please note the incorrectly sent item will need to be returned in original condition.

Defective or DOA (dead on arrival) Items. All items come with a 30 day guarantee against manufacturing defects and DOA items. Many items such as printed materials come with a significantly longer warranty period provided by our manufacturer.

How to make a Request on DOA (dead on arrival) Items

Please contact us as soon as the problem arises via our online contact form or on +61 29668 9771 stating your order number, the item(s) you are returning and details of the problem.

Note: Because certain limitations in communicating product customisation details over the internet exist, we will attempt to be as accurate as possible in all our product descriptions. Our designers may use their discretion and skills of design to tailor a product for you. However, if you personalised signage details are manufactured significantly different to your request, incorrect or if the wording included in your signage is made to an unacceptable standard, then we will offer an acceptable solution or replace the item and pay for necessary freights and charges. For high value items, we recommend using an insured and trackable delivery method. ( Australia Post Registered Post). Please ensure the item is packaged securely and appropriately for postage. For any items requiring return to us for whatever reason, please allow 14 days for the return to be processed. Once the item has been received and assessed, we will either provide you with a credit for the product amount or return monies to you depending on your initial method of payment. Please contact us using our online contact form or phone us on +61 29668 9771 for further clarification.

'Change of mind' Returns

Change of Mind Items. Because our products are custom made to suit specification, products purchased from Propertysigns.com.au cannot be returned to us for a refund based on this condition. However, you are more than welcome to amend your order for any items provided we have not already commenced work on custom made items.Please note that we are unable to accept 'change of mind' returns for bulk orders (i.e. 2 or more of the same product).

Warranty Claims

Warrantable Items. All our products come with a 6 month warranty on defective materials and workmanship. However, product life typically far exceeds the warranty period.

How to request a Warranty Claim

STEP 1.  Please contact us as soon as the problem arises via our online contact form or phone Propertysigns.com.au (+61 29668 9771) stating your order number, the item(s) you are returning and details of the problem.

STEP 2. Our Customer Experience Team will advise you of the process to request a claim through Propertysigns.com.au. For items where the warranty is provided by Propertysigns.com.au, a RA# will be issued to return the item to us.

Our Customer Experience Team will then advise you further of any details required by us or vice versa.

If you have a query about any of our terms and conditions, policies and rules or require further information to confidently make a purchase, interactiion with the site, or require clarification to our practices, then please notify us via our online contact form.